Is your office still dealing with paper records? Does it take too much time to find archived documents? Are you running out of space to store paper? If you answered YES to any of the above, this article is a must read.
Even though you may have a “paperless” office you may still find yourself handling a lot of paper documents, only to find that the process put in place to file and subsequently search for documents is very inefficient.
Transitioning to paperless repair orders, parts orders, sales deal packets, invoices, accounting and more can boost your efficiency and reduce expenses in many ways. Gartner reports that using an electronic document management system will save on document handling by 20%-40%, save on physical and digital space by 30%-50%, and save on time to create and modify documents by 50%-90%.
Poor document management processes affect the whole organization including sales managers, account representatives, service managers, parts managers, office managers, controllers, IT managers and more. Many times the location you filed the document, whether in paper or electronic, is no longer where it can be found. However, with electronic document management the document can be found in multiple ways, greatly reducing the risk of losing it.
Naming conventions are another issue that causes more chaos than good. With the proper system in place, documents can be scanned or filed electronically, filed and tagged with a uniform process and tracked so that any mistakes along the way can be found. This allows for an efficient file and search process in any office.
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